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Just a quick observation rather than a full-blown blog, but the irony was not lost on me when I checked out one particular session at the National Healthcare Leadership Conference in Toronto yesterday. The session was on lean transformation in healthcare—cutting the excess and fat from hospital processes.
Through no fault of the conference organizers, there was me and 20 or so other healthcare specialists standing in the back of a room that was too small, didn’t have enough chairs, and offered no air conditioning, listening to a speaker talk into a microphone that needed fresh batteries.
Quipped one of my fellow attendees: “It’s called ‘lean transformation’ because we have to ‘lean’ against the wall.”
Maybe the host conference centre took its own lean transformation a little too far.
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